Plateau’s Professional Services offer worldwide implementation and consulting resources to assist organizations during all phases of your Talent Management implementation. Our success in on-demand and on-premise deployments is driven by our customer centric approach, highly skilled project professionals, and proven ENABLE methodology for managing the implementation and post-implementation process.
With Plateau’s Professional Services you benefit from an organization that is:
- Strategic. Our planning is focused on ensuring successful end user adoption and business objectives.
- Supportive. Professional Services support begins with install through your go-live, with additional support for the post implementation phase.
- Specialized. Our consultants offer unparalleled industry-leading expertise and in-depth product knowledge that you can’t find anywhere else.
- Aligned. Your solution is optimized through the alignment of business process and system configuration.
- Dedicated. The Project Management Office at Plateau focuses on continuous process improvement.
Plateau Professional Services offers the following key services:
Implementation Services
Our implementation Services' unparalleled success in delivering on-premise and on-demand deployments is based on Plateau’s proven ENABLE methodology. Plateau-ENABLE is a multi-phased approach designed to ensure a successful and on-time implementation of Plateau’s Talent Management suite. The ENABLE methodology has been used successfully on nearly 500 Talent Management implementations and customers have benefited from flexibility, reduced risk, knowledge transfer and an on-time delivery.
Learning Services
Plateau's learning consultants understand today’s challenges of delivering cost effective training programs. Our experienced consultants to help configure the Learning application to streamline administrative processes and empower supervisors and users to effectively manage their own learning.
Performance Services
Plateau's Performance Management services empower customers to maximize organizational effectiveness by managing their employees’ professional development and performance. Our performance management consultants bring both professional education and implementation-based experience directly to you.
Compensation Services
Our Compensation Services team delivers a wide range of consulting services that will maximize your use of Plateau Compensation. Our team can assist you with everything from compensation cycle enhancements to compensation cycle audits, and much more.
Strategy & Change Management Services
Whether implementing the entire Talent Management Suite or a specific modules, there is a need to manage the change that comes with new processes, procedures, and technology. The Plateau Strategy Services team has experienced consultants to help customers define and outline talent management strategies and processes that incorporate actionable plans for achieving individual and corporate objectives.
Technical Services
For our on-premise customers, Plateau's Technical Services team has experienced consultants to support issues and engagements such as system tuning and optimization, load testing, and product customization.